Upon project start-up we establish the necessary communications processes by which enable both DSi and the client to jointly manage the entire development process. This includes our change management process. We will supply a change management form that will be used for all changes form any of the previous documentation, whether it has an impact on the functionality, budget or delivery time. These requests are communicated to both parties so as to understand the impact it has on any aspect of the project. This provides is with a written record including who made and authorized the change request. DSi agrees that we will process all change requests in a timely fashion.

If a change would affect a system already in place, we will provide a proof-of-concept server by which to test the change prior to migrating to a production server.