DSi makes the connection between its offshore services transparent to the client. As communication is ninety-five percent non-verbal, DSi takes that into account as part of accepting the role of business communicator between offshore services and our clients. Traditional barriers and culture become transparent as a result of DSi's IT management. From the culture to the language, DSi is the technology filter between client requests and product delivery. Sense of urgency, detail of quality, and anticipating the desired effect of the product on the rest of the company and its environs is, we believe, is crucial to our client’s longevity.

We believe there is unspoken communication between inert and human participants in every company. The delivered product that misses an important consideration is silently communicating a red flag. Unfortunately, the persons might miss this red flag since their routine might stop them from being aware of the far reaching effect of the new IT tool. It might satisfy the initial user. It might have long-range harmful effects. DSi looks at the array of potential effects before it develops the software.